FAQs

Hopefully this will help clear up some common questions. If there are any other queries, don’t hesitate to contact us! We don’t bite

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General Customers:

Do you ship express?
Yes, we can. Please email for a quote.

I’m planning to buy a few to stock up on gifts. Do you do bulk discounts?
Sometimes we do. Email us with what/how many and we’ll give you a price. Never hurts to ask right?

My brooch arrived broken, what do I do?
Oh No! Sorry! We try to pack our brooches as best as possible to avoid such problems. Send us an email and we’ll sort it out for you.

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Shipping:

We ship roughly two times a week. After each post office trip, we will email you telling you your item is in the post. We ship regular post unless you request express shipping

How long will it take?
From the day we ship: Australia: 2-3 days. International: 2-3 weeks (roughly)

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Payment:

We ship roughly two times a week. After each post office trip, we will email you telling you your item is in the post. We ship regular post unless you request express shipping

Do you take anything other than paypal?
For international orders we only accept paypal. You can pay with your credit card through paypal without needing a paypal account. It’s easy, don’t stress!

For Australian orders, we can do bank deposit. Please note that I don’t ship until your funds have cleared.

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Stores/Businesses:

Do you do wholesale?
Yes we do. Email us and we’ll send you all the details

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Disclaimers:

Colours may vary from screen to screen.

Information and prices may change from time to time. Please email for latest updates.